The York Medical Practice

St. John's Health Centre, Oak Lane, Twickenham, Middlesex, TW1 3PA

Telephone: 020 8744 0220

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Requesting your repeat prescription can be done in a number of ways –

  • Patient access or NHS app – To find out how to register for our Online Services please contact reception.
  • Using the Contact Us screen on our website – This will redirect you to Accurx Triage.
  • Through your pharmacist
  • Bringing/posting your request to the practice.

Please note that:

You will not be able to request something that you have not previously been prescribed. For all new requests you will need to make an appointment with a doctor.

We are unable to process any requests made verbally, we kindly ask that they be put in writing.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. You will notified by text when your review is due. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Electronic Prescribing

In 2014 the NHS brought in an electronic system whereby you can nominate a pharmacy anywhere in England and we can arrange to send the prescription there electronically for you to collect.

This can be for repeat prescriptions or even if you visit the doctor once and have a prescription. To join this system you will need to follow the steps below.

The steps to nominating a pharmacy

  1. To see which Pharmacists are available for nomination, follow the link and enter your postcode and the available Pharmacists will be displayed: Click here
  2. Please read the available information about the Electronic Prescribing Service: Click here
  3. For the Electronic Prescribing Form’s, please click the link to the form relevant to you. Please save the word document to your computer and complete the form.

Patient Form

Family Form

Carer Form

If you want to return the form via email, please save the form to your desktop, complete it and then send it back to us at: Alternatively you can bring/post your completed form to the practice.

You are only required to fill in the nomination form once. You do not need to fill it in every time you request a prescription. Your nominated pharmacy will remain on record until you may want to change these instructions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25
  • 12-month PPC for hormone replacement therapy (HRT) only: £19.30

There is further information about prescription exemptions and fees on the NHS website