The York Medical Practice

St. John's Health Centre, Oak Lane, Twickenham, Middlesex, TW1 3PA | Tel: 020 8744 0220

Current time is 08:22 - Sorry, we're closed



Appointments with a doctor or nurse are spaced at 10 minute intervals unless longer has been requested by the clinician.

To help ensure our doctors and nurses run to time patients that arrive more than 10 minutes late for an appointment may be asked to rebook.

Cervical Screening 

We offer cervical screening appointments all day Tuesday and Wednesday mornings. There is also availability at our hub surgery based in Hampton Wick and Barnes on the weekends. Please call reception if you would like to be booked in.

Standard Advanced Bookable Appointments

Doctors’ appointments can be booked with a clinician of your choice up to 6 weeks in advance and can be for most medical matters. There are both male and female doctors and if you have a preference please let reception know when you make your appointment. If you have a long term condition or an ongoing issue it may be beneficial to see the same GP – please discuss this with our reception team and they will give you all of the options.

Nurse appointments can be booked up to 6 weeks in advance. The nurses can deal with a range of medical illnesses and a list of these can be found under nursing staff in the clinics section. Our nurse practitioner and nurse prescriber are able to prescribe medication.

If you have not already signed up for online access please speak to reception about registering.

Important information if you are booking an appointment through our online services

If you are booking an appointment through our online services please note:

  • Our nurses are unable to see children under 12 years old.
  • Blood tests cannot be booked online
  • B12 injections cannot be booked online

Urgent Appointments

Every day we have an Triage doctor available, one for the 8.00 am – 1.00 pm session and one for the 1.00 pm – 6.00 pm session.

If you feel you need to be seen by a clinician and you are not able to wait for a routine appointment you will be offered a telephone call from our Triage Doctor. The Doctor will call you back to discuss your needs and offer you the best service for you.

Telephone Appointments

When booking your appointment you will be asked if you would like a telephone or face to face appointment. The doctors and nurses try to stick to the appointment time as much as possible when calling but the time cannot be guaranteed.  Please make sure you can take the call as the doctor or nurse may not leave a message or voicemail.

Evening and Weekend Appointments

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings or at the weekends. Appointments will take place at Teddington Memorial Hospital, Hampton Wick Surgery, or Essex House Surgery.

Please talk to the practice reception team to find out more or book an appointment.

Teddington Memorial Hospital, Hampton Road, Teddington, TW11 OJL

Hampton Wick Surgery, 26 Upper Teddington Road, Hampton Wick, KT1 4DY

Essex House Surgery, Station Road, London, SW13 0LW

Evening and weekend appointments can only be made via our Reception or the Out Of Hours team.

Advice on Other Services

If you would like some advice on the services available to patients within the Richmond borough please click here Health Help Now


The health centre and the entrance to the surgery have automatic opening doors for wheelchair and pram access. The reception desk also has a low section at the far end for wheelchair users. There is a disabled toilet and this can also be used by mothers for nappy changing. For patients who do not speak English we can arrange for an interpreter but kindly let reception know in advance.


The York Medical Practice is committed to providing a safe, comfortable environment where the wellbeing of patients and staff is of utmost importance. If you would like a chaperone please let the receptionist know ideally at the time of booking your appointment, so we can make suitable arrangements. If you would like to know information about our chaperone policy please view our practice Policies found under the Further Information tab.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We monitor missed appointments and will notify patients if they regularly fail to attend without notification.