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The York Medical Practice

St. John's Health Centre, Oak Lane, Twickenham, Middlesex, TW1 3PA

Telephone: 020 8744 0220

We're open

About Us

 

York Medical Practice Ethos – By Dr Christopher Watts
We strive to provide accessible, quality primary care services to all our patients, and we are committed to treating our patients holistically using up to date, evidence-based care. Our professional relationship with you relies on mutual respect, and shared responsibility for your health. With this in mind, we encourage continuity of care with the same Doctor or Nurse where possible, to ensure safety and trust.
We respectfully ask that you access your test results via the NHS App. These will be made available to view once we have interpreted them. We will put a message next to the result so that our opinion on the results is as clear as possible. Please be aware that we cannot always provide detailed opinions on every result, and if further discussion is warranted, we will ask you to make an appointment with the Doctor or Nurse who requested the test. Whilst we appreciate that a further discussion may cause concern for patients, we are confident that the result can be discussed in a routine appointment, rather than in an emergency slot.
Results of tests arranged by hospital doctors are not automatically forwarded to us. If you have queries about these you will need to contact the hospital secretary or relevant hospital department to ensure a follow up appointment is booked to explain the results to you in more detail; GPs may not always be able to interpret specialist results, hence the need to refer to a specialist in secondary care.
We are committed to providing high-quality care for all our patients, and there are various ways you can access care at our practice. They include but are not limited to; telephone triage for on the day medical concerns, routine appointments, nurse led clinics including management of chronic conditions and online consultation forms for both clinical and administrative queries. A full list of services, and details of how to book can be found on our website under the ‘Practice Information’ tab. This can also be found on the YMPPG Notice Board in the practice lobby.