The York Medical Practice

St. John's Health Centre, Oak Lane, Twickenham, Middlesex, TW1 3PA

Telephone: 020 8744 0220

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Patient Participation Group

The Patient Group’s objective is to maintain good relations with the medical professionals in our surgery.  Meeting with them around every 8 weeks, we act as a means of providing feedback to them about their services, seeking improvement where necessary, whilst also aiming to improve the general wellbeing of the patients. Our intention is to represent a cross-section of age groups and if you would like your voice to be heard we are keen to speak to potential new members. 

If you would like to join, please fill in the form and one of us will be in touch with you soon.  Thanks

The patient group has a growing number of members. The group consists of a wide variety of ages, skills and experiences but there is always room for more.

How can I get involved?

There are two levels of involvement: The Core Committee and The Interest Group

The Core Committee: Member meets bi-monthly and it’s members will form working groups to manage projects for the benefit of patients.

The Interest Group: Members agree to being contacted via email by the Core Committee up to five times a year to give their opinion. This could be for example, on Practice opening hours, services offered or even the provision of a possible tea bar at the Practice. There will also be the opportunity to raise issues or queries or get more involved if you would like to.

How much time does it take?

Core Committee: we meet for an hour once bi-monthly. This meeting is held at the surgery at lunchtime during the working week. Beyond that, you involvement would depend on what (if any) projects you chose to get involved with.

Interest Group: we would email you up to five times a year with a multi-choice questionnaire to gauge opinions. Questionnaires should take no longer than 10-15 minutes to fill in each time.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

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Patient Group Newsletters 

May 2024 Newsletter

December 2023 Newsletter

Patient Group Meeting Minutes

January 2024

PCN December 2023

July 2023

PCN June 2023

May 2023

Feedback and Questionnaires 

With the support of our PG the practice carries out regular surveys and questionnaires which are available for downloading.


Terms of Reference

Please click the link below to read the Patient Group Terms of Reference.

Terms of Reference