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Patient Feedback

For patient confidentiality purposes comments posted on our website will remain anonymous. If you would like to send us your feedback please email us on we also recommend leaving feedback on the NHS Choices website  NHS Choices - The York Medical Practice or through the I Want Great Care website I Want Great Care


"I took my grandson to the surgery for his pre-school booster today.  We were met by the Practice Nurse. It was great to meet such a calm and caring professional and I hope they are valued by their medical and nursing colleagues.  What would the NHS do without such didicated and motivated individuals."

September 2017


"Having been a patient at this practice for my entire life - 36 years, I felt compelled to leave a review due to the consistently high standards which exceed all expectations, time and time again.  The receptionists are always so friently and welcoming, the Gps warm and compassionate with an added personal touch whilst remeining professional to the last.  The nurses are all amazing, they make you feel very relaxed and safe in their hands and are excellent with my children.  Whatever the problem it is diagnosed and treatment provided within a short appointment time, such is their extensive medical knowledge and super efficiency.  I could not rate this surgery any higher, having been there through all sorts of illnesses, emergencies, minor and major, they never let you down and you always feel like they truly care about you as an individual as well as a patient.  Truly outstanding!"

September 2017


"I just want to say how much I love this practice.  When I go, I always feel cared for, the staff seem happy in their work and happy working at the surgery.  If only more surgeries were like this!  Whatever magical thing they do, they have got it right! Thank you."

May 2017

"A thousand thanks to Dr Catriona Humphries for your time and advice on the phone this morning - we are so very grateful".

May 2017

"I would like to strongly commend your receptionist, Anita, for her help and support during the last few weeks and I thank her for being so kind throughout this time."

April 2017

A truly excellent surgery

"This is by far the best doctors surgery I have ever come across.  The doctors are all excellent and always sympathetic.  The reception staff are very polite and helpful and the appointments system is extremely efficient.  All round excellent!"

February 2017

Superb attention and response when in considerable pain

" I was referred from Teddington Hospital which I attended for the drop-in centre.  I spoke to a GP immediately, was given an appointment the following morning, was fully examined, given what seems completely appropriate advice.  I was also told what to do if the condition worsens or if I need more painkillers. Completely satisfactory (or it will be when the pain goes and I can walk properly again!) and very easy.  Thank you.

September 2016

" Dear York Medical Practice, Recently I changed GP practice and was delighted to have found you. Upon my first appointment, I was greeted quickly and the receptionists were kind and friendly. Even with my many questions they were patient. Additionally the nurses and doctors have been prompt with returning my calls and respectful with my health concerns. I am so happy to have found The York Medical Practice" 

March  2016




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