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Patient Updates

Ear Syringing & Cryotherapy

You may have read that NHS funding to GP practices has been very tight. In addition, patient demand is increasing and yet practice resource levels have barely changed. The Practice has to prioritise our clinical services to ensure those most in need have the treatment required. Ear Syringing and Cryotherapy are not funded by the NHS and to date we have been doing them as a free service. However, this costs the partnership in staff time and equipment on a significant scale.

It is with regret that we are discontinuing Ear Syringing and Cryotherapy as of 1st April 2017 as despite our requests the Richmond Clinical Commissioning Group have declined to fund these services.

There is lots of information online about having your ears syringed privately. You will need to contact private providers directly to enquire about costs. We are forbidden from offering this service privately or making a reciprocal arrangement with another practice. There is a small group of patients whom we are allowed to refer to the already overstretched hospital service for ear wax removal when syringing is not possible. There are other highly effective  self-care methods which you can use to prevent the need for syringing. Please see your local pharmacist for advice.

Online Services

Have you registered for our online services yet? Patient Online enables you to book appointments and request repeat prescriptions at the click of a button. Use the Quick Link in the top right hand corner of this page or ask at our Reception for more details.

Photo Competition

The entry period has now closed. Thank you to all who took the time to send photos in. The winners will be chosen by our Patient Group and announced here on the website. Watch this space! 

Test Results

These normally take at least 7 days to reach us. Due to the large number of results received, it is not possible for the practice to contact patients directly to inform them of their test results.

Please ring after 10am for your test results on 0208 744 0220. 

Thoughts & Feedback

Let us know your thoughts via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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